How to leave a review

Updated 25 October 2026

After a completed trip, open Reviews in your account menu, go to the Pending tab and click Write a review. You can also click Leave a Review in the email Reelzy sends you after the trip.

Steps

  1. Sign in. If you have a listing, your Reviews tab opens the reviews of your boats first: pick As a guest at the top of that page, or use the link below.
  2. Open Reviews at https://reelzy.co/user/reviews and choose the Pending tab. It lists your completed and paid trips that you have not reviewed yet.
  3. Click Write a review next to the trip.
  4. Pick a star rating and describe your experience. Polish with AI can tidy up your text before you send it.
  5. Click Submit. Your review appears publicly on the captain’s profile and listing.

Good to know

  • A trip shows up in Pending only after it is completed. Upcoming, cancelled, declined or expired bookings cannot be reviewed.
  • Trips stay in Pending for a limited time after the trip date, so write your review soon.
  • Each trip gets one review from you. Reviews you wrote are on the My Reviews tab, and reviews about you are on Their Reviews.
  • The captain can post a public reply under your review.

For captains

  • Open Boat reviews in the account menu, or the Reviews tab of your account pages, at https://reelzy.co/user/reviews/captain. Reply under a guest’s review with the Reply link, and review your guests from the Pending tab.
  • If you think a review breaks the rules, write to Reelzy support with the trip and the review.

Still stuck? Write to Reelzy support in the chat at the bottom right of any page.